What Are The Most Common Cyberattack Types?

Cyberattacks are all too common these days. Our lives are transitioning ever-rapidly to the online realm, giving hackers more opportunities to undermine sensitive information. During a cyberattack, the attacker takes measures to access an IT system without authorization, generally to steal, disrupt, or extort information. 

Cybercriminals can take a broad range of measures to carry out cyber attacks. Your IT system in Aurora or any other region around the world may be at risk without a reliable security strategy. Even for the most protected of organizations, cyber crimes remain an imminent threat. 

So, how can you combat cyber attacks and keep your information safe? Education is one of the first steps toward cybercrime protection. Here, we’ll teach you about the most common types of cyberattacks today so that you can more effectively prepare for a potential security breach. 


Malware attacks are among the most prevalent cyberattacks today. Defined as pernicious software to compromise information, malware targets vulnerable aspects of digital systems to gain access. Malware comes in many different types, including ransomware, spyware, worms, and viruses. These varieties of malware can function differently to weaken an information system. For example, malware may:

  • Begin the installation of additional malware
  • Prevent the victim from accessing the network
  • Duplicate data and send it without the user’s permission
  • Render the system unusable

With so much malware out in the world today, it’s not feasible to avoid it completely. But, with reliable security software in place, you can reduce your chance of being compromised by a malware attack. Your security software should carry out tests to identify weak points in your system. These weak points can then be strengthened before an attacker can take advantage of them. 


Phishing attacks involve malicious links disguised as reliable sources. These links may be sent in emails or messages, and if the victim clicks on the link, the attacker may then access their personal information. This information can be used as blackmail to get something out of the victim, as is the case in ransomware attacks. Phishing emails are a common distributor of ransomware, as the goal is often to get the victim to pay a sum of money in exchange for their information. The links included in phishing attacks may also be used to download malware onto the victim’s system. 

Spear Phishing

Unfortunately, a more advanced and malicious form of phishing is also at large: spear phishing. With spear phishing, the cybercriminals research targets to ensure that the message appears as legitimate as possible. This makes it particularly difficult for victims to identify phishing messages. Email spoofing is commonly used in phishing and spear-phishing attacks, and this tactic involves using a counterfeit email address for the “from” portion of the email. This makes it seem like the victim is getting an email from an entity that they’re familiar with. 

Phishing is a difficult form of cyberattack to stay safe from. But, you can implement these protective measures to lower your risk:

  • Don’t rush through opening emails. Open your emails thoughtfully and take a hard look at who it’s from. 
  • Examine the email headers to see how the email reached you. 
  • Try sandboxing, with which you can test out the content of an email. 
  • Hover over any links in the email to see a preview of where it would lead. 

Man-In-The-Middle (MitM) Attack

Man-in-the-middle attacks, or MitM attacks, have been around for a long time. With this type of attack, the attacker is positioned between two parties who are interacting with each other. The attacker can then monitor the interactions or interfere with them. Attackers may reroute, alter, or steal the traffic after removing its encryption. This can be done passively, making MitM attacks tricky to identify. 

Using a VPN, having a strong encryption system for wireless access points, and using strong login credentials can reduce your risk for MitM attacks.

To learn more about cyberattacks and how you can prevent them, contact Inletware today.

The Benefits of Disaster Recovery For Your Business

There are a number of disasters that can compromise a whole network in a matter of moments. Entities can go out of business as a result of a single disaster that’s entirely out of their control. With serious financial and practical complications, it’s essential for companies to prepare for the risk of a disaster. A disaster recovery plan is the most effective way to do so. 

While you can’t control the risk of a disaster, you can control your business’s disaster recovery plan. Here, we’ll cover the main benefits of putting a disaster recovery plan in place for your business. 

What is a Disaster Recovery Plan?

First off, let’s review what exactly a disaster recovery plan is. A disaster recovery plan outlines how a business can get back to work quickly and efficiently after a disaster. It’s an important piece of a business’s over continuity plan. Disaster recovery plans support data loss prevention and IT restoration in the period following a disaster. 

Disasters that may impact your business include:

  • Natural disasters, like hurricanes, floods, and other types of storms
  • Fire
  • Malware
  • Hardware failure
  • Power outage
  • Data corruption

Disaster recovery plans are generally systematized based on the type of disaster and the location. Many different types of disasters can impact your business, and the recovery plan for each won’t be identical. By planning for every possible outcome, your business won’t be blindsided when unforeseen circumstances strike. Instead, you’ll have a clear blueprint for your next steps. 

Disaster Recovery Benefits

There are numerous reasons to invest in a disaster recovery plan for your business. These include:

Reduce Financial Losses

In a disaster, one of the largest aspects at risk in a business is money. Recovering from a disaster is a financial investment in and of itself. To ensure that your business can handle the financial strain of a disaster, you need a plan that will keep expenses to a minimum. A disaster recovery plan helps reduce revenue losses after a disaster. It also lessens costs that arise the need for technical or management support as the business recovers. 

In implementing a disaster recovery plan, businesses generally find advanced hardware and software solutions that will help reduce disaster-related damage. These innovative solutions can improve businesses’ financial wellness for a long time to come. By boosting efficiency and cutting down on downtime after a disaster, effective hardware and software are smart investments for your business. 

Preserve The Company’s Reputation

The reputation of your company among consumers will largely dictate its long-term success. Customers need to be confident that you will provide the products and/or services that they need consistently – even if a disaster strikes. If a company struggles to come back after a disaster because it lacks a recovery plan, customers will lose trust in your business. A compromised reputation can be the start of a slow demise for businesses, but a solid disaster recovery plan can keep your company’s reputation safe. 

Boost Customer Satisfaction

On a similar note, a disaster recovery plan will improve customer satisfaction in the time after a disaster. With an effective disaster recovery plan, your company will be able to continue meeting customers’ expectations when circumstances go awry. Maintaining high-quality customer service amid hardship will be a major asset for your business and will help you build a loyal customer base. 

One of the key ways that disaster recovery plans boost customer satisfaction is through reduced downtime. Downtime in your company makes for a break in service for your customers. By preventing data loss and providing a roadmap to reduce downtime after a disaster, your company’s recovery plan will ensure that you can resume service ASAP. This is key to ongoing customer satisfaction. 

Response Speed

Response times are a big contributor to customer satisfaction. Slow response times and gaps in correspondence can quickly lead to lost customers. With a disaster recovery plan from a trusted managed IT service provider, you can trust that the recovery plan will be put in place swiftly after a disaster. By addressing the problem immediately and working to get your business back on its feet, your disaster recovery provider will prevent gaps in customer service. 

The 6 Most Common Questions About Ransomware

Ransomware is a major security concern among both individuals and businesses today. With the frequency of ransomware attacks in recent years, it’s more important than ever to stay informed and protected. A single ransomware attack can lead to large amounts of compromised data and should be avoided through scrupulous protection methods. 

Let’s cover the most common questions about ransomware so that you can gather information about this significant cybersecurity threat. By taking a proactive approach to your cybersecurity, you can more effectively keep your data secure. 

Ransomware FAQs

What is Ransomware?

Ransomware is a form of malware designed to infiltrate victim’s computer systems and hold their data for ransom. Typically, the attacker will refuse to provide the decryption code until the victim pays a fee in Bitcoin, so that the payment can’t be traced. 

When Did Ransomware Start?

Ransomware attacks can be traced back to 1989, when Joseph Popp created the AIDS Trojan. This was the first ransomware virus to ever be identified, and it was distributed through a floppy disk. Popp distributed the disk, labeled “AIDS Information – Introductory Diskettes” to professionals at the AIDS conference of the World Health Organization. If the disk was inserted into a computer, the victim was ordered to pay $189 to the PC Cyborg Corporation. 

Ransomware attacks have largely grown in prominence since 1989, experiencing a spike in 2006 with other trojans. Ransomware remains a sizable threat to organizations, and cyberprotection is essential to neutralize this threat. 

How Can Cybercriminals Access My System To Launch Ransomware?

Cybercriminals use multiple methods to infect victims’ systems with malware. The most common methods include:

  • Phishing email campaigns
  • Social engineering
  • Remote Desktop Protocol (RDP)
  • Open ports on the Internet

The most common way for hackers currently to gain control of a computer system is to first send out a phishing email. Once the link in the phishing email is opened, the hacker will use RDP credentials to access the machine from inside of the network. Since RDP credentials are incredibly inexpensive on the dark web, this is one of the most attainable methods for hackers to access computer systems. 

Is It Possible For a Ransomware Attack To Spread Across a Network?

As is the case with any type of virus attack, ransomware can spread across a computer network. In this process, the ransomware can affect and close off vulnerable network servers and other endpoints. The goal of a ransomware attack is to cause as much damage as possible, so it’s always created to seek out links to other computer systems. The ability to spread across a network is one of the reasons why ransomware is so dangerous for organizations and can lead to a high amount of compromised data. 

How Can You Identify a Ransomware Attack Expanding Across a Network?

Ransomware attacks begin on one computer, then usually spread out sideways using connected drives. The attack will affect as many networks as possible and the spread is completed automatically. 

Sometimes, a hacker will utilize credentials obtained from an administrative account, such as an active domain controller. Once the hacker has gotten into the systems, they’ll have a look around to see what they can find. Usually, a high volume of sensitive data can be found on the system, including financial information. Once the target has a sense of the victim’s financial standing, they’ll use the information to gain an upper hand in the attack.   

Is It Possible To Remove Ransomware?

Once ransomware has infected your computer system, a factory reset would be required to remove the ransomware. This is far preferable to paying the ransom, even if doing so appears to be the more cost-effective solution. In paying the ransom, you’ll place a target on your organization for repeat attacks, as it informs hackers that you are a prime victim. 

So, rather than paying the ransom to remove the ransomware, work with Inletware to create a reliable response plan. We’ll help you isolate the attack and gather proper documentation on the attack. Professional help in your ransomware response will lower your risk for future attacks and ensure that your data is secured moving forward.   

Why Cyber Attacks Are On The Rise

Whether from the standpoint of an individual or a business in Denver, a cyber attack is an unwelcome and often highly stressful event. Hackers can employ all types of tactics to access your data and sensitive information, and if they’re successful, you could have a serious issue on your hands.

Cyber attacks have been increasing in volume in recent years and show no signs of letting up. Why are cyber attacks trending upwards, and what do you need to know to combat them? We’ll cover these topics and more in the article below. 

What is a Cyber Attack?

A cyber attack occurs when cyber criminals attack a computer or network to compromise data, disable the computer, or use the computer to launch separate cyber attacks. There are multiple methods of carrying out a cyber attack, the most common of which include phishing, malware, and ransomware. 

For either a business or an individual, a cyber attack can be remarkably damaging. Cyber criminals often aim to steal financial information, including credit card and bank account information. This can result in significant losses all carried out under the veil of the Internet. 

Many people are concerned about the threat of cyber attacks and with good reason. As we’ll now explain, cyber attacks are rising in prevalence and impact millions of people each year. 

Cyber Attacks Are Rising

It’s no secret that our lives are moving further into the digital world with each passing year. This steady shift provides numerous benefits for work efficiency and the ability to connect with others around the world. However, it also produces a heightened risk for cyber attacks. 

While the number of cyber attacks on both businesses and individuals is rising year after year, most cyber attacks go for months before being discovered. This provides cyber criminals with plenty of time to compromise high volumes of data before the attack is detected and addressed by the victim. 

Cyber Attacks and Remote Work

In 2020, an unprecedented number of companies in Denver and around the world have shifted to a remote working format. Looking to the future, most companies will likely offer their employees the option of working remotely part (if not full) time. Unfortunately, remote work creates an even higher likelihood of cyber attacks. 

Remote work creates new cybersecurity risks. To work remotely, workers need access to higher volumes of data from any location. This can lead to data being made vulnerable over unsecured networks. Hacking, fraud, and data breaches are all more likely to impact companies now carrying out operations remotely. This heightened risk can have serious consequences for businesses and can even put their customers’ personal information at risk. 

Here are a few tips to help companies operating remotely stay protected against cyber attacks:

  • Review your cybersecurity strategy. It’s likely a good time to update your defense against cyber threats.
  • Whenever possible, have your employees use a VPN, virtual private network, for remote access to work. 
  • Provide education on common hacking schemes, including phishing emails and fraudulent links. 
  • Take all possible security measures in video conferencing software. 

Protecting Yourself Against Cyber Attacks

Now for some good news: While cyber attacks are advancing, cybersecurity measures are moving forward, too. We’re learning more about cyber criminals and their tactics, as well as the cyber defense strategies that are the most effective, every single day. Information is power, and more information about cybersecurity is available than ever before. 

That said, to benefit from advancements in cyber protection, individuals and businesses need to have a plan in place to protect their data. The best way to stay on top of advancements in cybersecurity is to enlist the help of professional cybersecurity services. IT support, antivirus software, and malware protection from trusted providers all act as a strong line of defense against modern cybercriminals. 

Cybersecurity in Denver

As an individual or business in Denver seeking protection against the rising number of cyber attacks, reach out to Inletware. We offer a comprehensive range of IT services and support for defense against cyber risks. We’ll monitor your data and alert you of potential security risks so that your data remains safe.  

Types of Ransomware Attacks To Look Out For

Given that businesses today, regardless of size or industry, rely on some sort of computer system to operate, cybersecurity is a prevalent concern. Securing your data against the threat of cybercriminals is crucial to protect your customers’ and employees’ information, as well as sensitive information about your business. Whether it be financial records, business plans, or new product information, businesses can’t afford for their data to be compromised. 

For vulnerable businesses, ransomware attacks can strike at any time and leave a lasting mark. Here, we’ll go over the main types of ransomware attacks so that you can better protect yourself against cybersecurity threats. Keep in mind that with cybersecurity experts by your side, you’ll have a long-term strategy for ransomware protection. 

Defining Ransomware

Ransomware is a type of malware that pervades a computer system and encrypts data files. Once the ransomware has infiltrated the victim’s system, the hacker holds the data for ransom, only returning data access to the victim once a payment has been made. 

At this point, the victim will be provided with instructions to make the payment and receive the decryption key. In a ransomware attack, a hacker may demand hundreds or thousands of dollars, and the payment must typically be made in Bitcoin. 

How Does Ransomware Reach My System?

Hackers can use a few different methods for ransomware to overtake your system. For one, they may use phishing spam. This common type of cyberattack comes in the form of an email with attachments pretending to come from a trusted source. Once the victim opens the email, downloads the attachments, and opens the attachments, the ransomware can overtake the victim’s computer.

Types of Ransomware Attacks

Many types of ransomware attacks have spread throughout the world in previous years, the most significant of which we’ll list below. By knowing these ransomware attack types, you have more information with which to protect your own information. 


WannaCry is an internationally-known ransomware type that’s hit more than 125,000 entities across the globe. In fact, the organizations affected by WannaCry spanned 150 countries. WannaCry is now a highly recognizable ransomware attack around the world. 

It was crafted to abuse a weakness in the Windows system by an entity dubbed the “United States National Security Agency”. The healthcare industry was hit particularly hard by WannaCry, and the attack brought attention to the out-of-date systems used by hospitals globally. Billions of dollars were lost at the hands of WannaCry, making it one of the most destructive ransomware attacks in recent years. 


Locky is a ransomware attack that was introduced in 2016. It infiltrated victims’ computer systems using phishing; false emails were sent to victims claiming to hold an invoice. Once the victims downloaded and opened the “invoice”, it was deleted automatically. Then, the victims were instructed to enable macros in order to view the attachment. Once macros were enabled, the Locky software was able to encrypt files with AES encryption. 


Cerber is a destructive ransomware type known for having a decryptor for every variant that works in 12 separate languages. With this flexibility, Cerber opened up the opportunity for creators to develop affiliate systems. So, creators could generate large sums of money on the side from their own cyber attacks.

The Cerber software specifically targeted users on Office 365 using an advanced phishing campaign. Millions of people and organizations have already fallen victim to Cerber. 


GoldenEye is related to Petya, a well-known ransomware attack that emerged in 2016. Using a large-scale social engineering campaign, GoldenEye sought out human resource departments as targets. Once the victim downloaded the file with GoldenEye ransomware, a macro launched and began to encrypt the victims’ data. 


Jigsaw is a type of ransomware that encrypts, then gradually deletes, encrypted files until the victim pays the ransom. Files are deleted one at a time, hour by hour, for 72 hours, at which point all of the files are deleted. This creates additional stress for the victim. This ransomware type was dubbed “Jigsaw” for its inclusion of an image of the puppet from the Saw movies. To protect your home or business against ransomware, contact Inletware today. We’ll help you out a comprehensive cybersecurity plan in place.

Why Small Businesses Need Managed IT Services

Managed IT services make it possible for businesses to delegate their IT tasks to a third-party provider. Without the need for an in-house team, businesses can then trust that their systems are protected by IT experts. 

While businesses of all sizes, across all industries are showing a heightened interest in managed IT services, small businesses have the most to gain. Through greater cost-efficiency and flexibility, managed IT services are an exceptional solution to small businesses’ technical needs. 

Learn more about the benefits of managed IT services for small businesses below. 

The Unique Needs of a Small Business

Small businesses have distinct needs and priorities in comparison to large corporations. Resources must be used wisely for maximum efficiency. This means that results must drive resource distribution to promote long-term stability. Small businesses are also often quickly and frequently evolving, making it crucial to reevaluate strategies and implement new solutions for changing needs. 

Managed IT services align with the needs of small businesses in more ways than one. Below, we’ll discuss the key benefits that managed IT services can provide to your small business. 

The Benefits of Managed IT Services For Small Businesses

The key benefits that small businesses have to gain from managed IT services include:

  1. Improve Employee Productivity

Unless you have an in-house IT team, solving IT problems isn’t in any of your employees’ job descriptions. If an IT issue arises and you don’t have technical support in place, your employees will likely be stuck attempting to fix it on their own. This will eat up time that should be spent on other tasks, often including customer service. If employees must dedicate time fixing IT problems, rather than tending to customers, the overall quality of your customer experience will take a hit. 

To allow your employees to do their jobs to the best of their abilities, without technical roadblocks, you need a clear IT strategy. For small businesses who are lacking the resources to support an in-house IT team, managed IT services are an excellent solution. 

  1. Skip The Expense of an In-House IT Team

When you opt for managed IT services, you’re outsourcing your company’s IT support. This will ensure that you can receive the technical support that you need without having to cover the cost of full-time IT workers dedicated to your company. Managed IT services are a viable alternative to an in-house IT team by providing the same capacity for work at a lower cost. 

Outsourcing IT services offers the financial flexibility that small businesses need for stability and growth. When you enlist the help of managed IT services, you’ll quickly gain the expertise of a team of IT experts. With their experience and skill, you can move forward with confidence knowing that your business is protected by digital security professionals. 

  1. Enjoy Greater Security

Small businesses are often chosen as targets for cybercriminals. This is because due to a lack of resources, small businesses tend to have less advanced cybersecurity measures in place. But, thanks to the availability of managed IT services, this doesn’t have to be the case. 

Managed IT service providers make your security a priority, providing greater cyberthreat protection than small businesses can typically support alone. Given that your customers trust you with important information, data security is never something to skimp on. With managed IT services, you won’t have to!

  1. Avoid Downtime

System outages can lead to downtime that may seriously impact your business. The longer that a system outage lasts, the greater chance that customers will be driven away due to the technical difficulty. Most small businesses can’t afford to lose potential customers, meaning that downtime presents a sizable risk to many companies. 

Managed IT services allow small businesses to respond proactively to potential threats. Your IT service provider can send you an alert when a potential threat is detected, before it leads to a system outage. This advance warning makes it possible to eradicate the risk and avoid downtime entirely. With your system up and running as usual, current and prospective customers will be able to interact with your business.With managed IT services, small businesses will have the support that they need to grow and succeed. Contact InletWare today to learn more about IT support for businesses.

The Main Benefits of Using The Cloud For Data Storage

Nowadays, the majority of businesses are turning to the cloud for a variety of operational needs. One major application of the cloud is data storage. Rather than using local storage to house and protect their data, companies are opting for the web-based storage available on the cloud. This can offer numerous benefits to businesses on the path to long-term growth. When compared to local storage, cloud data storage solutions are superior in price, convenience, and functionality. We’ll discuss the full range of benefits that businesses can reap from cloud data storage below. 

How The Cloud Works For Data Storage

How exactly does cloud data storage work? It uses one or more data servers that you, as the user, can access through the Internet. Then, connected to the server through the Internet, you can send files to the cloud. Files may be sent manually or automatically. 

Once you send files to the server, it will pass on the data to multiple other servers. At this point, your data can be accessed through the Internet, providing greater convenience and flexibility than local storage solutions. 

The Benefits of the Cloud For Data Storage

  1. Storage Savings

To preserve cash flow and maximize resources, businesses are always looking to cut costs when possible. Switching to the cloud for data storage can lead to lower costs for businesses at all stages. With the cloud as your data storage solution, you won’t have to spend money on hardware (and electricity to power that hardware) for your data. Plus, with a cloud vendor securely managing your data, you don’t need onsite management of hardware and software. This cuts down on your management costs while allowing you to allocate funds and manpower to other critical tasks. 

  1. Flexibility For Customization

Cloud vendors generally offer a range of data storage tiers to fit different needs. This can help you save money by selecting a tier that fits your needs. Rather than having to choose a cloud service that provides far more storage than you need, you can select the tier that matches the current scope of your business’s data needs. Then, as you grow, you can always upgrade your data storage tier. This ensures that you’re not paying for more storage than you’ll actually use. 

  1. Security

Cybersecurity is essential in today’s world of rampant cybercrime. The security of your business’s data is crucial to prevent a data breach. A breach would waste your precious time by sending the company into repair mode, rather than moving forward. 

In comparison to an onsite data storage solution, cloud storage offers more value for money in ransomware and malware protection. Backup security features are often offered, given that proper authentication is required to access any information on a cloud.  

  1. Advanced Disaster Recovery

Consider that all of your company’s data is stored on hardware located inside of your office. Now, consider that a flood sweeps through the area, reaching your office space and causing your hardware to short circuit. In this case, you would have a difficult disaster recovery on your hands, and some of your data could be gone for good. 

Now, imagine that your office floods, but all of the company’s data is stored on the cloud. That data is safe on the Internet, and no force of nature could ever damage it. This example goes to show that cloud data storage is an excellent disaster recovery strategy. With your data on the cloud, you can feel confident in your business’s ability to bounce back from a disaster with speed. 

  1. Facilitate Remote Work

Especially in the current global climate, remote work is an important aspect of many businesses. Many employees are now looking to work from home, and remote work can help businesses save on resources, including office space. 

Since data stored on the cloud is accessible on any device via the Internet, it facilitates remote work. Your employees will be able to reach the data that they need from any location, so long as they have access to the Internet and proper authentication. This is an excellent benefit for businesses looking to offer their employees the option of going remote. To learn more about cloud storage for your business, contact Inletware today.

4 Ways That IT Services Improve The Customer Experience

IT, (information technology), is no longer an optional component of your business operations. As information technology continues to advance at a rapid pace, businesses need an IT strategy to remain competitive. But, beyond staying at the cutting-edge of your industry, IT services can help you improve the customer experience for your business. 

The customer experience is imperative to a thriving business, and investing in dependable IT services can help you enhance it. Here, we’ll discuss four key ways that IT services will help you improve your business’s customer experience, both now and in the future. 

  1. Collect, Store, and Analyze Data

Customer data is a key resource for businesses today. From product development to marketing and beyond, customer data provides invaluable insights into the needs and preferences of your target audience. By analyzing customer data and shifting your business’s strategies accordingly, you can more effectively serve consumers’ needs. 

Make Use of Your Data

IT services from a dependable provider enable you to efficiently collect and securely store your customer data. Data is only valuable if you’re able to make use of it, and IT services can help you do just that. With the proper technology, you can effectively gather information about your customers without them having to give you feedback outright. This data will enable you to drive your business towards your customers’ needs and priorities. In this process, you’ll hone the focus of your business for a better use of resources and a greater chance of customer satisfaction. 

  1. Avoid Technical Difficulties

Technical issues within your company can impact your customers. For example, for ecommerce companies, a server down can translate to lost sales and frustrated customers. In short, downtime compromises your success. But, the ability to identify and eradicate technical issues as quickly as possible can keep the problem from affecting your customers. 

Reliable IT services are your business’s best defense against technical difficulties. Rather than scrambling to fix an issue after downtime occurs, IT services will alert you when there is a potential threat. With this warning, you can ensure that the issue is sorted out before it has far-reaching effects. 

Create a Reputation For Professionalism

IT services fix technical difficulties behind the scenes. When your business’s IT strategy works seamlessly, your customers will never know about issues with your server or equipment. All they’ll see is a professional, efficient, and well-managed business. 

  1. Promote Customer Loyalty

A loyal customer base is one of the keys to long-term business success. With customers that you can rely on to come back to your business, time and time again, you can better serve those customers while planning for the future. 

Reliability Translates to Loyalty

Services from a trusted IT provider can help you gain customer loyalty through reliability. When customers shop for a product or service, they’re looking for a business that they can trust to be legitimate, respectable, and provide quality in service. To give the impression of all of these essential qualities, you need a system that runs smoothly. 

When you can count on your technology to work consistently and bounce back from technical issues, your customers can count on you to serve them. IT works as a cog within the machine of your business, and you can’t compromise on quality in your IT services. In doing so, you could lose customers after just one incident of downtime. 

  1. Effectively Scale Your Business

To scale a business means to prepare it for future growth and development. Ongoing growth is a goal for business owners seeking lasting success, which makes scaling an essential task. But, this task can be easier said than done. It requires a great deal of planning and insight, as well as a steadfast commitment to your goals. 

IT services from Inletware offer the flexibility that you need to scale your business. By offering reliable IT services for businesses of all sizes, we’ll help you adapt and evolve according to changing circumstances. Your business will change over time, and our IT services are designed to accommodate those changes. Responsiveness, flexibility, and a commitment to your needs – these qualities make Inletware a top choice for IT services to improve your customer experience. Contact us today to find the right IT solutions for your needs.

How To Manage Cloud Costs

Cloud computing is an essential component of business operations today. No matter the size of the business, cloud computing boosts efficiency and productivity while fostering collaboration. But, for businesses with limited resources, managing cloud costs can be a major concern. Let’s talk more about cloud cost management to optimize your business’s use of resources. 

How Do Businesses Use Cloud Computing?

Cloud computing enables businesses to access their data from any location with any compatible device. With cloud computing, data storage takes place on the Internet, not on a hard drive or other type of equipment. So, with data stored on the cloud, it’s both widely accessible and protected. If your business’s hardware is damaged, you can feel good knowing that any information stored on the cloud is as safe as can be. 

Cloud Computing For Remote Work

In addition to providing superior security, cloud computing enables remote working in businesses of all sizes. When your company’s data is available online from any device, your employees will have the information that they need to work from anywhere. They’ll be able to access projects and work along with employees in the office without being in the same physical location. 

Types of Cloud Services For Businesses

There are multiple types of cloud services available for businesses. The main types include:

  • Private Cloud

Businesses can opt for a private cloud for maximum control and flexibility. Private clouds may be available over the Internet or through a secure internal network. Unlike a public cloud, businesses can customize and control a private cloud to suit their needs. With computer infrastructure managed on-premises, businesses can maintain a tighter hold on private cloud services. 

  • Public Cloud

A public cloud is available over the Internet to the public. Resource sharing and the ability to scale services are features available through the public cloud. The public cloud is available to individuals as well as businesses, and pricing generally fluctuates based on user needs. 

  • Public/Private Hybrid

A hybrid cloud uses a combination of private and public cloud services, along with on-premises infrastructure, to offer businesses a flexible cloud strategy. A hybrid cloud offers many of the benefits of a private cloud along with heightened cost efficiency, making it a popular option among small and mid-size businesses today. 

Cloud Cost Management

Managing and optimizing cloud costs are critical tasks for businesses in today’s uncertain economic environment. If cloud costs get out of hand, it can impact a business’s cash flow and create financial instability within the organization. But, this issue is avoidable when you control cloud costs on an ongoing basis. 

Here are our top tips for managing cloud costs to maintain financial security:

  • Focus on necessary monthly services to avoid extraneous costs

As you select a cloud service to suit your needs, consider the services that will be used the most. Rank services are used to identify your spending priorities. Money should be spent on the services that are the most essential to your business operations. 

  • Evaluate all available pricing structures

Cloud service providers vary in how they structure service pricing. Since packages may not be directly comparable, you’ll need to closely evaluate all of your available options to find the right product for your needs. 

  • Track service usage and compare it to service costs

To manage your cloud costs over time, keep track of service usage for the cloud. Services that contribute the most to your monthly spending should be the most closely monitored. Compare the usage data that you collect to your overall monthly spending, considering whether usage and cost line up for each cloud service. 

  • Eliminate outdated data being stored in the cloud

Cloud services may store outdated or irrelevant data, which can rack up your total monthly spending. Analyze these services and get rid of any old, irrelevant data stored in the cloud. You can also put a lifecycle procedure into effect to prevent outdated information from being stored again. 

  • Stay on top of infrastructure updates

Cloud service providers will frequently implement updates for improved security and performance. To manage costs and ensure efficiency, make sure to update and/or optimize your infrastructure in line with cloud changes. Inletware is here to help you boost cloud performance while keeping costs low. Our IT services and data analytics will help your business get the most out of the cloud. Contact us today to learn more.

Online Security For At-Home Workers

Remote work has taken on new prominence in our nation (and world!) today. For businesses across all different industries, at-home work has become an essential component of daily operations. While remote work provides flexibility to employees and has been an invaluable tool during the COVID-19 crisis, it also has cybersecurity risks. In fact, remote work has heightened security risks than a typical office.

Just think: while an office is prepared to handle security threats that are aimed at the company, your home likely isn’t. So, remote workers need strategies and guidelines to keep their home working environment safe from cyber threats. 

For remote worker security, information is power. When workers understand the best practices for working from home safely, a company’s data can remain secure. Here, we’ll explore the most effective tactics that at-home workers can implement today for online security. With these tips, you can eradicate cyberattacks before they occur. 

Don’t Mix Work With Personal Devices

As an at-home worker, the line between your personal and professional lives is more blurred than it would be as a worker in an office. So, it’s not surprising that many at-home workers are tempted to complete work tasks on their personal computers. For example, imagine that you’re on your personal laptop after your at-home workday has ended. Then, it occurs to you that you forgot to send an email to your co-worker. You could boot up your work computer and send it from there. Or, you could save some time and send the email on your work computer. 

While it would be more convenient to send the work email from your personal computer in this example, doing so would put your professional data at risk. You should only complete work on the devices that are designed for professional purposes. These devices, presumably, have the security measures needed to protect your employer’s data already in place. 

Ditch Public Wi-Fi Networks

Public Wi-Fi networks are convenient if you’re working in a coffee shop. But, using one for work will put your employer’s data under serious risk. Many people have access to public Wi-Fi networks, and there’s no firewall separating you from a cybercriminal. If data passes between you and your co-workers on a public network in an email, for example, anyone would be able to monitor the transaction. 

Hotspots: A Safe Alternative To Public Wi-Fi

For complete data security, connect your devices to a personal hotspot instead of a public Wi-Fi network. Hotspots stop other people connected to the same public Wi-Fi network from hacking your data. This will give you the freedom to work in your favorite coffee shop or coworking space without putting your data on display for hackers. Personal hotspots are available through cell service providers and require 4G or 5G data. Ideally, remote workers will have a corporate phone that they can use as a hotspot.

Keep Your Equipment Up-To-Date

Staying on top of software updates is a simple but necessary security step for at-home workers. Your computer’s operating systems, applications, and internal software should all be up-to-date. Don’t procrastinate installing the updates, as each new version will provide enhanced safety and security features.

In fact, many software updates function to eradicate a security shortcoming in the previous version. Installing the update will stabilize your software, allowing it to run more smoothly and securely. By leaving your computer without the latest updates, you’re potentially putting your work at risk for a security breach. This risk is easily avoidable for remote workers.  

Invest in Home IT Support

As a remote worker, your home is your workplace. So, just like in an office setting, you’ll need IT support at home. Investing in home IT support can help remote workers manage issues, whether it be a virus, an error message, or difficulty installing the latest update. Home IT support also provides peace of mind in the fact that if a tech problem arises, you won’t have to solve it on your own. IT professionals will be able to fix the issue quickly and efficiently, allowing you to get back to work in a snap. The convenience and protection provided by home IT support make it a smart investment for remote workers’ security strategy.


Microsoft and Windows are trademarks of the Microsoft group of companies. Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries. All other trademarks are the property of their respective owners. InletWare is an IT consultation third party company and reseller of multiple brands

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