Why Small Businesses Need Managed IT Services

Managed IT services make it possible for businesses to delegate their IT tasks to a third-party provider. Without the need for an in-house team, businesses can then trust that their systems are protected by IT experts. 

While businesses of all sizes, across all industries are showing a heightened interest in managed IT services, small businesses have the most to gain. Through greater cost-efficiency and flexibility, managed IT services are an exceptional solution to small businesses’ technical needs. 

Learn more about the benefits of managed IT services for small businesses below. 

The Unique Needs of a Small Business

Small businesses have distinct needs and priorities in comparison to large corporations. Resources must be used wisely for maximum efficiency. This means that results must drive resource distribution to promote long-term stability. Small businesses are also often quickly and frequently evolving, making it crucial to reevaluate strategies and implement new solutions for changing needs. 

Managed IT services align with the needs of small businesses in more ways than one. Below, we’ll discuss the key benefits that managed IT services can provide to your small business. 

The Benefits of Managed IT Services For Small Businesses

The key benefits that small businesses have to gain from managed IT services include:

  1. Improve Employee Productivity

Unless you have an in-house IT team, solving IT problems isn’t in any of your employees’ job descriptions. If an IT issue arises and you don’t have technical support in place, your employees will likely be stuck attempting to fix it on their own. This will eat up time that should be spent on other tasks, often including customer service. If employees must dedicate time fixing IT problems, rather than tending to customers, the overall quality of your customer experience will take a hit. 

To allow your employees to do their jobs to the best of their abilities, without technical roadblocks, you need a clear IT strategy. For small businesses who are lacking the resources to support an in-house IT team, managed IT services are an excellent solution. 

  1. Skip The Expense of an In-House IT Team

When you opt for managed IT services, you’re outsourcing your company’s IT support. This will ensure that you can receive the technical support that you need without having to cover the cost of full-time IT workers dedicated to your company. Managed IT services are a viable alternative to an in-house IT team by providing the same capacity for work at a lower cost. 

Outsourcing IT services offers the financial flexibility that small businesses need for stability and growth. When you enlist the help of managed IT services, you’ll quickly gain the expertise of a team of IT experts. With their experience and skill, you can move forward with confidence knowing that your business is protected by digital security professionals. 

  1. Enjoy Greater Security

Small businesses are often chosen as targets for cybercriminals. This is because due to a lack of resources, small businesses tend to have less advanced cybersecurity measures in place. But, thanks to the availability of managed IT services, this doesn’t have to be the case. 

Managed IT service providers make your security a priority, providing greater cyberthreat protection than small businesses can typically support alone. Given that your customers trust you with important information, data security is never something to skimp on. With managed IT services, you won’t have to!

  1. Avoid Downtime

System outages can lead to downtime that may seriously impact your business. The longer that a system outage lasts, the greater chance that customers will be driven away due to the technical difficulty. Most small businesses can’t afford to lose potential customers, meaning that downtime presents a sizable risk to many companies. 

Managed IT services allow small businesses to respond proactively to potential threats. Your IT service provider can send you an alert when a potential threat is detected, before it leads to a system outage. This advance warning makes it possible to eradicate the risk and avoid downtime entirely. With your system up and running as usual, current and prospective customers will be able to interact with your business.With managed IT services, small businesses will have the support that they need to grow and succeed. Contact InletWare today to learn more about IT support for businesses.


Microsoft and Windows are trademarks of the Microsoft group of companies. Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries. All other trademarks are the property of their respective owners. InletWare is an IT consultation third party company and reseller of multiple brands

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